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CapitalOS
Financial Command Center

Privacy Policy

This Privacy Policy explains how CapitalOS collects, uses, stores, and protects information when you use the CapitalOS website, mobile application, and related services.
Effective: August 30, 2026

1. Information We Collect

CapitalOS collects information that you provide directly when creating and using your account.

  • Account information such as your email address, display name, and account identifiers.
  • Financial information you choose to enter into CapitalOS, such as income, expenses, transactions, budgets, accounts, goals, balances, and other financial planning information.
  • Subscription information such as your CapitalOS plan, billing status, Stripe customer identifier, subscription identifier, and renewal information.
  • Support information you provide when submitting a support request.

2. Payment Information

CapitalOS uses Stripe to process subscription payments. CapitalOS does not store your full payment card number, security code, or complete payment credentials.

Payment information is processed by Stripe according to Stripe's own privacy and security practices.

3. How We Use Information

We use information collected through CapitalOS to:

  • Provide and operate CapitalOS features.
  • Authenticate and secure user accounts.
  • Save and display your financial information and planning data.
  • Provide budgets, reports, financial insights, projections, and other CapitalOS tools.
  • Manage Free and Grow subscription access.
  • Process and respond to support requests.
  • Maintain, troubleshoot, and improve the service.

4. Service Providers

CapitalOS relies on trusted third-party service providers to operate parts of the service.

  • Google Firebase provides services including user authentication, database storage, application hosting, and backend infrastructure.
  • Stripe provides subscription payment processing and hosted billing management.

These providers may process information as necessary to provide their services and are subject to their own privacy policies and security practices.

5. Sharing of Information

CapitalOS does not sell your personal information.

We may share information with service providers when necessary to operate CapitalOS, comply with applicable law, protect the security of the service, or respond to valid legal requests.

6. Data Security

CapitalOS uses reasonable technical and organizational safeguards designed to protect account and financial information. Authentication, database services, backend infrastructure, and payment processing are provided through established service providers including Firebase and Stripe.

No method of electronic storage or transmission can be guaranteed to be completely secure.

7. Data Retention

We retain account and financial information while your CapitalOS account remains active and as reasonably necessary to provide the service, maintain security, resolve disputes, comply with legal obligations, and enforce applicable agreements.

Information may be deleted or anonymized when it is no longer reasonably required, subject to legal or operational retention requirements.

8. Account and Data Deletion

You may request deletion of your CapitalOS account and associated personal data through the account deletion option available in CapitalOS.

Certain information may be retained when required for legal, security, fraud-prevention, accounting, or regulatory purposes.

9. Your Choices

You may manage information in your CapitalOS account, manage your subscription through the billing portal, contact Support, or request deletion of your account.

10. Children's Privacy

CapitalOS is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy as CapitalOS evolves. When material changes are made, the effective date shown at the top of this page will be updated.

12. Contact and Support

Questions about this Privacy Policy or your CapitalOS account may be submitted through the CapitalOS Support Center.